Frequently Asked Questions
1. How do I book a ticket on Ticket Issuance?
You can book a ticket by selecting your travel details, choosing your seat, and completing the payment process on our secure platform.
2. Can I cancel or modify my booking?
Yes, bookings can be canceled or modified according to the cancellation policy of the airline, bus operator, or event organizer. Service fees may apply.
3. How will I receive my ticket?
Your ticket will be sent to your registered email address or phone number after successful payment.
4. Is my payment information secure?
Yes, we use encrypted and secure payment gateways to ensure your transactions are completely safe.
5. What should I do if I don’t receive my ticket?
If you haven’t received your ticket within a few minutes of payment, please contact our support team for assistance.
6. Are there any hidden charges?
No, all charges are clearly mentioned at the time of booking, including service fees if applicable.
7. How do I contact customer support?
You can contact us via email at support@ticketissuance.com or through our website’s live chat feature for quick assistance.